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A WFM mobile solution and mobile workforce management app that makes a difference.

Did you know it’s possible to mobilize your entire workforce in just a few minutes?

Introducing Community Everywhere, the innovative workforce management mobile app that extends the reach and impact of the Community Workforce Management (WFM) Solution. Quickly offer overtime and give your agents access to 100% of Community's rich desktop portal including schedule views, shift bidding and adherence reporting. Stay connected to your team, no matter where they are, with Community Everywhere. Leverage a WFM mobile solution that will impact your bottom line.

Community Everywhere Mobile Application

This week's schedule at a glance.

Community Everywhere ensures agents are always up-to-date on their current shift schedule. Agents can review shift start and end times, breaks and lunches, even schedule adherence information in seconds.

  • Quickly view shift start and end times for an entire week.
  • Review break and lunch times in the schedule detail view.
  • Toggle to show schedule adherence data.
Community Everywhere Mobile Application Schedule View

Instant notifications on the go.

Community Everywhere allows agents to stay informed of the latest changes to their schedule and time off requests. Plus, agents can receive notifications of offers for VTO, overtime and many other events — and they can even accept or decline these offers with the push of a button.

  • Stay current on any changes to shift schedules.
  • Get notified immediately when a time off request is approved or denied.
  • Receive and respond to VOT and overtime offers right from a mobile device.
Community Everywhere Mobile Application Notification View

Simplify time away.

Agents will enjoy the convenience of Community Everywhere when planning their next vacation or other time away. Create new time off requests with a few touches, then review any outstanding requests in a variety of views.

  • Initiate new time off requests and receive notification if approved or declined.
  • Review any current time off requests in a variety of views.
  • Display summary of time off by event type.
Simplify time away.