A WFM mobile solution and mobile workforce management app that makes a difference.
Introducing Community Everywhere, the innovative workforce management mobile app that extends the reach and impact of the CommunityWFM Solution. Quickly offer overtime and give your agents access to 100% of the rich CommunityWFM desktop portal including schedule views, shift bidding and adherence reporting. Stay connected to your team, no matter where they are, with Community Everywhere. Leverage a WFM mobile solution that will impact your bottom line.
Community Everywhere ensures agents are always up-to-date on their current shift schedule. Agents can review shift start and end times, breaks and lunches, even schedule adherence information in seconds.
Community Everywhere allows agents to stay informed of the latest changes to their schedule and time off requests. Plus, agents can receive notifications of offers for VTO, overtime and many other events — and they can even accept or decline these offers with the push of a button.
Agents will enjoy the convenience of Community Everywhere when planning their next vacation or other time away. Create new time off requests with a few touches, then review any outstanding requests in a variety of views.
The best way to experience the CommunityWFM application is to let us show it to you.
Get started with a personal tour of the innovative tools that will transform your contact center.
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