Request a Demo

CommunityWFM College

About the Webinars

We designed our webinar series for CommunityWFM users of all skill levels to provide timely information about how to make the most of the latest features and functionality. Our goal is to educate customers and improve the end-user experience through regular, one-hour webinars, conducted by experts, with opportunities to answer your questions. 

See below for a list of the scheduled webinars with links to sign up.

cloud-girl-wfm-1

Upcoming Webinars  

A Forecasting & Scheduling Refresher

Thursday June 4, 2026, 1:00–2:00 pm EDT

Do you struggle when it’s time to create a forecast and schedule? Join us for this webinar where we will cover the basics of creating and publishing a forecast, then creating and publishing a schedule. Designed to help novices get through the steps, with tips and tricks for experts.
NOTE: This is not intended to replace training or support.

 

Advanced topic webinar: What's New in WFM 26.x

Thursday June 18, 2026, 1:00–2:00 pm EDT

Join us to learn about the latest features available in the WFM platform including ASAPs in working schedules, target surveys, AI forecasting and anomaly detection, new notifications, and more!

 

Past Webinars

To view past webinars and download the handouts, visit our Knowledge Portal area. Here you will find several years of previous webinars covering an array of different topics. 

Visit Knowledge Portal

 

Get Webinar Invites Directly in Your Inbox

Want to know about next month's webinars? Click here to sign up for email notifications and learn about upcoming webinar topics from your inbox. 

Get Webinar Notifications