--- title: Modern Workforce Management Software for SMB Companies description: Learn how SMB companies are turning to CommunityWFM's modern workforce management software to streamline their operations and improve efficiency. image: https://www.communitywfm.com/hubfs/cwfm-essentials-infographic-cover-image-733x911.png --- [![cwfm-lightbg-horiz-white-bg](https://www.communitywfm.com/hs-fs/hubfs/cwfm-lightbg-horiz-white-bg.jpg?width=250&height=50&name=cwfm-lightbg-horiz-white-bg.jpg "cwfm-lightbg-horiz-white-bg")](https://www.communitywfm.com/?hsLang=en) - [Products](https://www.communitywfm.com/solution) - [Enterprise](https://www.communitywfm.com/solution-enterprise) - [Essentials](https://www.communitywfm.com/solution-essentials) - [Tour](https://www.communitywfm.com/tour-overview) - [Services](https://www.communitywfm.com/services) - [Onboarding](https://www.communitywfm.com/steps-to-success) - [Customer Success](https://www.communitywfm.com/wfm-customer-success) - [Cloud Hosting](https://www.communitywfm.com/cloud-hosting) - [Managed Services](https://www.communitywfm.com/managed-services) - [Custom Integrations](https://www.communitywfm.com/custom-integrations) - [Blog](https://blog.communitywfm.com) - [Resources](https://www.communitywfm.com/resources-content-library) - [News](https://blog.communitywfm.com/news) - [Case Studies](https://www.communitywfm.com/case-studies) - [Content Library](https://www.communitywfm.com/resources-content-library) - [ROI Calculator](https://www.communitywfm.com/wfm-roi-calculator) - [Self Assessment](https://www.communitywfm.com/workforce-management-software-self-assessment-tool) - [Partners](https://www.communitywfm.com/technology-partners) - [Company](https://www.communitywfm.com/about-us) - [About Us](https://www.communitywfm.com/about-us) - [Compliance](https://www.communitywfm.com/security-compliance) - [Careers](https://www.communitywfm.com/careers) - [Events](https://www.communitywfm.com/industry-events) - [Contact](https://www.communitywfm.com/contact) - [![Get Started](https://no-cache.hubspot.com/cta/default/7197233/139fb097-adb2-46d5-b0e1-cbbb5250de4f.png)](https://cta-redirect.hubspot.com/cta/redirect/7197233/139fb097-adb2-46d5-b0e1-cbbb5250de4f) [![https://www.communitywfm.com/](https://www.communitywfm.com/hubfs/CommunityWFM_March2020/images/logo-scrolled.svg "https://www.communitywfm.com/")](https://www.communitywfm.com/?hsLang=en) [![Request a Demo](https://no-cache.hubspot.com/cta/default/7197233/f9a49dcb-2777-45b8-b812-779b804fc84f.png)](https://cta-redirect.hubspot.com/cta/redirect/7197233/f9a49dcb-2777-45b8-b812-779b804fc84f) - Products - [Overview](https://www.communitywfm.com/solution) - [Enterprise](https://www.communitywfm.com/solution-enterprise) - [Essentials](https://www.communitywfm.com/solution-essentials) - [Tour](https://www.communitywfm.com/tour-overview) - Services - [Overview](https://www.communitywfm.com/services) - [Onboarding](https://www.communitywfm.com/steps-to-success) - [Customer Success](https://www.communitywfm.com/wfm-customer-success) - [Cloud Hosting](https://www.communitywfm.com/cloud-hosting) - [Managed Services](https://www.communitywfm.com/managed-services) - [Custom Integrations](https://www.communitywfm.com/custom-integrations) - [Blog](https://blog.communitywfm.com) - Resources - [News](https://blog.communitywfm.com/news) - [Case Studies](https://www.communitywfm.com/case-studies) - [Content Library](https://www.communitywfm.com/resources-content-library) - [ROI Calculator](https://www.communitywfm.com/wfm-roi-calculator) - [Self Assessment](https://www.communitywfm.com/workforce-management-software-self-assessment-tool) - [Email Newsletter](https://www.communitywfm.com/workforce-management-newsletter) - Information - [Partner List](https://www.communitywfm.com/technology-partners) - [Partner Portal](https://www.communitywfm.com/partner-portal-access) - Company - [About Us](https://www.communitywfm.com/about-us) - [Compliance](https://www.communitywfm.com/security-compliance) - [Careers](https://www.communitywfm.com/careers) - [Events](https://www.communitywfm.com/industry-events) - [Contact](https://www.communitywfm.com/contact) - Site Language - [French](https://www.communitywfm.com/fr-ca/) - [Portuguese](https://www.communitywfm.com/pt-br/) - [Spanish](https://www.communitywfm.com/es-mx/) - [![Get Started](https://no-cache.hubspot.com/cta/default/7197233/139fb097-adb2-46d5-b0e1-cbbb5250de4f.png)](https://cta-redirect.hubspot.com/cta/redirect/7197233/139fb097-adb2-46d5-b0e1-cbbb5250de4f) # Learn How Workforce Management Software Makes An Impact ## Infographic: WFM Research and Statistics in Essentials by the Numbers You need a modern and simplified approach to [contact center workforce management](https://www.communitywfm.com/solution-enterprise?hsLang=en). Learn all about how SMB companies across a wide array of industries are turning to workforce management software to streamline their operations and improve efficiency.   In this infographic, you'll see: - Why changing workforce demographics and are forcing companies to re-evaluate their workforce management technology and solutions. - How CommunityWFM Essentials is an easy and experienced way to improve how you manage your workforce. - The direct impact modern workforce management software has on the bottom line of a business. [![Download Infographic](https://no-cache.hubspot.com/cta/default/7197233/470c6e20-1912-4ead-baad-f014641216f4.png)](https://cta-redirect.hubspot.com/cta/redirect/7197233/470c6e20-1912-4ead-baad-f014641216f4) [![cwfm-essentials-infographic-cover-image-733x911](https://www.communitywfm.com/hs-fs/hubfs/cwfm-essentials-infographic-cover-image-733x911.png?width=333&name=cwfm-essentials-infographic-cover-image-733x911.png)](https://www.communitywfm.com/cs/c/?cta_guid=9417f894-e632-4c0c-9aab-ce0a84a68add&placement_guid=470c6e20-1912-4ead-baad-f014641216f4&portal_id=7197233&canon=https%3A%2F%2Fwww.communitywfm.com%2Finfographic-essentials-by-the-numbers-nf&redirect_url=APefjpEDOtTny8ZK-LRJSbkZS7dWrYRdg5Y4KD1q7NZ7k0_9NB7cWLKMkv5hE2DWmFRF1WCv7nDlnG2V-Gtlul7sXG0rpOInPVxpUKN_KHLfyJ8a7vWGm7dLAZrp1R1R-IX0rpn2xJHz3nY4XtwMe-FRxWncQph75wZQl_Dc6O0ffGhYu2tXUTPfi0WMPtut-qCmlqafxyZxyMC0T5MQA3hKgjbr4xYugs2aaFBMS5hS9b0Yu7ldJMYAyc9eBn8aSFiK5ZK5Rsf3FyXXzkW0GoJt8BZFn8udzI_THgIVT-8aOmlfzkfRTJ6ROi7Vr1-yN_L3QyyXSLVM&click=48919f90-0ed7-410a-a042-d9ba9048c722&hsutk=163b82941b156c636f94e9c58d162044&signature=AAH58kFjCOIZp2CrC6OmDLDcGdtQYZKBWw&__hstc=206991052.163b82941b156c636f94e9c58d162044.1593105925278.1593441624915.1593446262222.5&__hssc=206991052.11.1593446262222&hsLang=en) #### Ready for a demo? The best way to experience the CommunityWFM application is to let us show it to you. Get started with a personal tour of the innovative tools that will transform your contact center. [![cwfm-darkbg-horiz-logo](https://www.communitywfm.com/hs-fs/hubfs/cwfm-darkbg-horiz-logo.png?width=220&name=cwfm-darkbg-horiz-logo.png)](https://www.communitywfm.com/?hsLang=en) - [![Twitter](https://www.communitywfm.com/hubfs/CommunityWFM_March2020/images/twitter-logo.png) ](https://twitter.com/wfmsg) - [![Linkedin](https://www.communitywfm.com/hubfs/CommunityWFM_March2020/images/linkedin-logo.png) ](https://www.linkedin.com/company/workforce-management-software-group-inc.) ## Contact Us CommunityWFM 3400 Waterview Parkway Suite 325 Richardson, Texas 75080 (877) 668-6870 [**Request Support** >](https://www.communitywfm.com/customer-support-portal-access?hsLang=en) [Privacy Policy](https://www.communitywfm.com/global-privacy-policy?hsLang=en) [Terms of Service](https://www.communitywfm.com/terms-of-service?hsLang=en) © 2005 - CommunityWFM and Workforce Management Software Group, Inc. All rights reserved. ![](https://px.ads.linkedin.com/collect/?pid=2892434&fmt=gif)