Are you ready to better manage your contact center?
A typical demo of CommunityWFM focuses on your needs and often covers an array of topics...
- Wizard-based forecasting and scheduling through a clean user interface
- Unmatched intraday management capabilities
- Built-in multi-channel communications
- Real-time adherence monitoring
- Automated attendance tracking
- The Community Everywhere mobile app
- ACD (active call distribution) and data integration solutions from many different types of sources
- Detailed reporting and analysis
Want to know more about CommunityWFM first? Our short introduction video can help provide an overview.